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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Lauren Williams

February 8, 2023

5  out of  5 rating by Lauren Williams
"I’m so pleased that I reached out to the Brenda State Farm Agency! From start to finish, it was a wonderful experience. Communication and professionalism at its finest. In the end, they were able to lower our costs in total of close to $6k per year bundling our home and auto insurance. The Brenda State Farm Agency is top notch!"

Bruce Ginsberg

January 18, 2023

5  out of  5 rating by Bruce Ginsberg
"Brenda and her team offer exceptional customer service! She personally takes the time to answer any questions we have and always goes above and beyond to help us. She is the best agent we've worked with in 40 years! We highly recommended her!"

Karen Johnson

January 17, 2023

5  out of  5 rating by Karen Johnson
"I recommend Brenda Smith for all your insurance needs. She’s helped me save money and made sure I had the right amount of coverages for my home and auto. Thank you Brenda!"
Profile photo of Stephanie O'Keefe

Stephanie O'Keefe

January 2, 2023

5  out of  5 rating by Stephanie O'Keefe
"Gary Rogers was our State Farm guy for years, and when he retired, he suggested Brenda Smith as our new agent. We couldn't be happier with his recommendation. Customer service is their number one priority. They are friendly, efficient, knowledgeable, and extremely helpful. We have all of our policies through State Farm and have for over 30 years. We are extremely pleased."

Ryan Merrifield

December 1, 2022

5  out of  5 rating by Ryan Merrifield
"I called in because an agent named Cary has always been trying to help me with insurance quotes, both Auto and Home. Time after time he called me and wanted to check in to give updated rates. He was never pushy about, but rather seemed to be just trying to help and be informative. Well, this time, he beat my previous rates, and they were very reasonable. I then called in and ended up getting Brenda on the phone. Brenda was incredibly informative, very kind, and walked me through everything I needed to know. A great experience and highly recommend. I will definitely recommend to anyone who asks me for a recommendation on Home & Auto insurance."

Emily Kadera

November 10, 2022

1  out of  5 rating by Emily Kadera
"For the love of God, STOP CALLING ME!!! I have been getting harassed by one of the employees (believe his name is Carrie?) at this location and I have made it clear I am not interested in switching insurance and I have even gone as far as to block your number. He keeps somehow calling me and leaving me voicemails! This has become harassment at this point. LEAVE ME ALONE!"

Bren Mat

November 9, 2022

5  out of  5 rating by Bren Mat
"Brenda is great. I’ve had several different State Farm agents over the years and she is by far the best. Her and her team are always staying involved with their customers and making sure they understand their policies as well as making sure they have enough protection for them and their families. She won’t be an agent who gets you a policy and then you never hear from again. She really is a “good neighbor”."

Nicole Zink

November 2, 2022

5  out of  5 rating by Nicole Zink
"Recently I had the pleasure of working with Cary from Brenda's office, who helped me get set up with renter's insurance for the first time. He was very helpful and efficient! Got me a quote within minutes and even contacted my landlord himself to get the information I didn't have at the time. Above and beyond service here!"

Melissa Baldwin

October 14, 2022

5  out of  5 rating by Melissa Baldwin
"About 3 months ago I started shopping around for new home and auto rates. Brenda is so knowledgeable and was awesome to work with! She took the time to go through my current policy and do a comparison, then she spent a good amount of time actually explaining my coverages to me. Little did I know I was WAY under insured, thank goodness I never had to use my past policy. Since Brenda actually explained the coverages to me, we now have a policy that will cover us in a time of need. If you are looking for a new agent, I highly recommend you reach out to Brenda, she is great!!"

Lynn Duncan

September 26, 2022

5  out of  5 rating by Lynn Duncan
"Brenda Smith is very responsive and helpful! I needed assistance dealing with a claim that hit a snag; Brenda took my call and promptly resolved the issue and got my claim back on track. Awesome service!"

Lena Salameh

September 8, 2022

5  out of  5 rating by Lena Salameh
"My family and I are very pleased with the services provided by Brenda Smith and Kristy Woodson. They always responded quickly to my questions and concerns. I highly recommend them."

Alex Brommelhorst

September 7, 2022

5  out of  5 rating by Alex Brommelhorst
"Kristy is awesome. Thank you for all of your help."

Amy Schlueter

August 26, 2022

5  out of  5 rating by Amy Schlueter
"We are grateful for Brenda's personalized service and availability whenever we've had an incident or a question about our coverage. Highly recommend her as an agent."

Keith Kennon

August 17, 2022

5  out of  5 rating by Keith Kennon
"The Brenda Smith agency is professionally run. They provided me a wide variety of coverages that met my needs without pressuring me. Kristy Woodson was very patient and a very good listener and thoroughly understood the options available. From my experience with other companies, I was very pleased to deal with a real person. I don't know about other SF agencies, but this one is worth considering."

Kodiyarasan Elangovan

August 13, 2022

5  out of  5 rating by Kodiyarasan Elangovan
"Best in class service. Had better rates for my Policies."

Dan Svoboda

August 12, 2022

5  out of  5 rating by Dan Svoboda
"Consummate professional!"

Michael Mueller

May 26, 2022

5  out of  5 rating by Michael Mueller
"Extremely happy with my decision to change insurance. Not only did I save money but Brenda and her team are wonderful to work with."

Nathaniel Noss

May 2, 2022

1  out of  5 rating by Nathaniel Noss
"These guys keep spam calling me for a "rate comparison". PLEASE STOP."

Tom Zack

March 19, 2022

5  out of  5 rating by Tom Zack
"We moved from Chicago to the St. Louis area last year and transferred our State Farm insurance (Home, Auto and Umbrella) to Brenda Smith. She helped make that process go very smoothly. We recently spent about two hours reviewing our coverages with Brenda resulting in some optimization by having the the policies work more efficiently together per Brenda's recommendations. Brenda is very easy to work with."

Jennifer Bushdiecker

March 15, 2022

5  out of  5 rating by Jennifer Bushdiecker
"Great customer service (by Kristy Woodson)! Also it was so easy easy to get life coverage for my family!!"

Jenn Barnes

February 10, 2022

5  out of  5 rating by Jenn Barnes
"She’s amazing! I send her a message that we are buying a car within minutes she’s added it to the policy. I highly recommend! She makes it so easy and effortless."

Tim Woodson

February 7, 2022

5  out of  5 rating by Tim Woodson
"I worked with Kristy to obtain a new policy for both home and auto. The process was smooth and very quick. The drive safe and save will be awesome moving forward to continue to save more money and the app itself is much better than what I had before."

Nancy Alagna

October 4, 2021

5  out of  5 rating by Nancy Alagna
"Brenda has been very professional. Always there to please. I would HIGHLY RECOMMEND her. She knows her business!"

Sharvil Patel

July 23, 2021

5  out of  5 rating by Sharvil Patel
"I was with AAA and Safeco for long time but called StateFarm Brenda smith office and Madyson help he getting quote for house and car bundle and gave really great price. And I refer couple of my family members to them. Thanks"

W Walker

July 21, 2021

5  out of  5 rating by W Walker
"Brenda Smith is a very professional and responsive agent. I have been with State Farm for over 35 years. She is the best agent I have had with State Farm"